After commissioning and handing over the projects, there is an overwhelming need to help the end Users with their technology and operational issues for seamless running of the Systems. Our Customer Support Service (CSS) becomes a single point window to provide solutions to the Client’s technology need; meet requirements & expectations of trouble shooting and recommend keeping proper inventory of the essential spare parts. Our CSS takes pride in partnering with the Clients to ensure that all systems for technical information and communications blend seamlessly and work to augment the Client’s personal or business activities. We are proud of our long-term relationships with our customers and the mutually beneficial goals achieved.
We serve our Customers by timely delivering the spare parts and giving technical as well as commercial support for their spares’ requirements by way of maintaining the data base of each individual project. We also have archived the data for our very old projects which were installed in early 1990s.